Shipping policy

Shipping Policy

We ship Australia-wide using Sendle and Australia Post, with all orders packed safely into custom packaging to protect your stickers in transit.

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Shipping Rates

We offer flat-rate small-parcel shipping Australia-wide.

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Dispatch Times

• Pre-sale orders: Ship from late November 2025 for December 1 delivery.

• In-stock items: Usually dispatched within 2–3 business days of purchase.

You’ll receive a tracking link via email as soon as your order’s on the move.

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Delivery Estimates

Standard delivery times vary depending on your location:

• Metro areas: 2–6 business days

• Regional areas: 5–10 business days

Please note delivery times are estimates only and may be affected by carrier delays or peak-season demand.

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Tracking

All parcels include tracking. You can check your delivery progress anytime using the link in your shipping confirmation email.

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Shipping Within Australia Only

At this stage we only ship within Australia. We hope to expand internationally in the future!

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Delays and Responsibility

Once your order is handed to the carrier, it’s in their capable hands.
We can’t take responsibility for delays, loss, or damage in transit, but we’ll always do our best to help you resolve any issues.

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Need Help?

If you have any shipping questions or haven’t received your order after the estimated timeframe, email us at hello@wheeliecool.com.au